imbahjp Terms of Use
We at imbahjp operate a sportsbook and gaming platform available in jurisdictions where local law permits online gaming and sports betting. These terms outline what we require from you when you join imbahjp, how we handle your account and funds, and what you can expect from our service. By creating an account on imbahjp, you agree to these conditions.
Our platform handles football betting on Liga 1, Piala Indonesia, Piala AFF, and Champions League, alongside live-dealer games, slots, and esports markets. We accept deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. All bets and gaming activity are funded from your real-money account balance. We process withdrawals to your original deposit method according to standard verification windows.
This page sets out our core policies. If you have questions about any term, our support team can clarify your rights and our obligations.
Account Opening and Eligibility
When you register on imbahjp, we require your accurate legal name, date of birth, email address, and phone number. We verify this information during account setup and cross-check it during our Know-Your-Customer (KYC) process before permitting withdrawals. We do not open accounts for users under the age of majority in their jurisdiction, and we will close any account we discover has false information.
You are responsible for keeping your login credentials secure. We will not hold you liable for unauthorized access if you have disclosed your password, but we encourage you to change it regularly and never share it with anyone, including our staff. If you suspect unauthorized access, notify us immediately through our support channels, and we will secure your account.
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. You are responsible for verifying that your access and use of imbahjp comply with your own jurisdiction's law.
Verification and KYC
Before you can withdraw funds from imbahjp, we require proof of identity and address. We accept government-issued ID, utility bills, and bank statements. Typical review windows are one to three business days.
Deposits and Withdrawals
We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers through mobile banking, local payment, online payment, and e-wallet. All deposits credit to your imbahjp account balance immediately and are available for betting across all our markets and games. We do not charge deposit fees, though your payment provider may.
Withdrawal requests are processed to your original deposit method. Once your account is verified through our KYC process, you can request withdrawals at any time. We process most withdrawals within one business day. Withdrawals during bank holidays—such as Idul Fitri, Idul Adha, or Imlek—may take longer due to banking delays outside our control.
We reserve the right to request additional verification documents if we detect suspicious activity or unusual patterns on your account. This protects both you and our platform.
Betting and Gaming Activity
All bets placed on imbahjp are settled according to the rules displayed at the time you place your bet. For football markets like Liga 1 and Champions League, we settle bets based on the official final score. For live-dealer games like Blackjack and Dragon Tiger, we settle bets immediately upon the dealer's action. For slots and RNG games, results are determined by certified random-number generators and settle instantly.
We may void or cancel bets if we discover the market was suspended due to technical issues, if we detect fraudulent activity, or if the event is postponed or cancelled before completion. If a match is abandoned before full-time, we will void all unsettled bets on that market and refund your stakes to your account balance.
Account Suspension and Closure
We may suspend or close your imbahjp account if we detect violation of these terms, fraudulent activity, use of multiple accounts, or if you breach any applicable law. We will notify you of the reason for closure and provide an opportunity to contest if the situation involves a mistake. Any funds in your account at the time of closure will be returned to your original deposit method, subject to verification.
You can close your account at any time through your account settings or by contacting our support team. When you close your account, any unused bonus or promotional credit will be forfeited. Existing bets will be allowed to settle according to their normal rules, but you will not be able to place new bets.
Data Protection and Privacy
We collect personal information during account registration and KYC verification to comply with anti-money-laundering regulations and to operate our platform securely. We use SSL encryption to protect data in transit and store sensitive information on secure servers. We do not share your personal data with third parties except as required by law or to process your payments.
For detailed information about how we handle your data, please review our Privacy Policy. You have the right to request access to your personal information, to request correction of inaccurate data, and to request deletion where permitted by law.
Dispute Resolution and Support
If you believe a bet was settled incorrectly or if you have a dispute about your imbahjp account, contact our support team. We are available in English and regional languages during standard business hours. Most disputes are resolved within 48 hours. We will investigate your claim, review the relevant match data or game logs, and provide a resolution.
If you are not satisfied with our resolution, you may escalate your dispute to our management team for a final review. We will notify you of the outcome in writing. Our support team operates from regional hubs serving Jakarta, Surabaya, Bandung, and Medan users, ensuring local-language assistance is available.
Changes to Terms
We may update these terms at any time. We will notify you of material changes by email or through a notice on imbahjp. If you do not agree with the updated terms, you may close your account. Continued use of imbahjp after changes take effect constitutes acceptance of the new terms.
Limitation of Liability
We provide imbahjp on an "as-is" basis. We are not liable for losses resulting from technical failures, internet outages, or interruptions beyond our control. We are not liable for any indirect or consequential damages, including lost profits or emotional distress. Our total liability under these terms is limited to the amount you have deposited into your account.
We maintain standard security practices and backup systems to protect your account and funds. However, no system is completely immune to technical failure. We maintain insurance and operational reserves to cover user funds in case of unforeseen circumstances.
General Provisions
These terms constitute the entire agreement between you and imbahjp. If any provision is found to be unenforceable, the remaining provisions will continue in effect. These terms are governed by the laws of the jurisdiction in which imbahjp operates and where your account is registered.
Your use of imbahjp is subject to applicable anti-money-laundering and sanctions regulations. We comply with all relevant laws in jurisdictions where we operate. If you have questions about these terms or our policies, please reach out to our support team through the contact channels listed on our platform.